Job Description
Employer Industry: Contract Research Organization (CRO) Why consider this job opportunity: • Competitive salary with comprehensive benefits package • Opportunities for career development and advancement within the organization • 100% remote work flexibility with a supportive work environment • Annual employee profit-sharing plan • Access to telemedicine services and employee assistance programs • Collaborative team focused on making a positive impact in healthcare What to Expect (Job Responsibilities): • Manage and maintain the Salesforce platform to ensure optimal performance and system security • Support Salesforce users through administrative tasks, including managing profiles and permissions • Develop and deliver training materials and sessions for users to enhance their proficiency in Salesforce • Conduct regular data management tasks, such as data imports, cleaning, and duplicate management • Collaborate with cross-functional teams to clarify requirements and troubleshoot issues What is Required (Qualifications): • Bachelor’s degree in Computer Science, Life Sciences, or equivalent • Over 3 years of experience as a CRM system administrator, particularly in the life sciences sectorStrong knowledge of Salesforce Lightning Experience and its features • Salesforce Administrator certification is required • Excellent interpersonal and communication skills for effective cross-functional collaboration How to Stand Out (Preferred Qualifications): • Experience with Pardot, Mulesoft, and PowerBI is a plus • Salesforce Developer and Business Analyst certifications are advantageous • Proven ability to manage multiple projects from requirements gathering to solution implementation We prioritize candidate privacy and champion equal‑opportunity employment.
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