Job Description
Employer Industry: Public Safety Technology Why consider this job opportunity: - Opportunity for career advancement and growth within a leading technology organization - Work on innovative AI-driven solutions that enhance public safety operations - Collaborative and supportive work environment focused on continuous improvement - Chance to make a significant impact on operational efficiency and automation - Engage with cross-functional teams and play a key role in AI project delivery What to Expect (Job Responsibilities): - Map current operational processes to identify bottlenecks and areas for automation - Serve as the internal "Product Owner" for automation projects, translating business needs into requirements - Oversee the development of automation tools ("Gems") in collaboration with engineering teams - Analyze and recommend improvements to the existing AI Ops toolchain for compliance and standardization - Define key metrics for operational efficiency and track the ROI of automation initiatives What is Required (Qualifications): - 4+ years of experience as a Business Analyst, Technical Product Owner, or Process Improvement Analyst in a software or technical domain - Proven experience in process mapping and defining automation strategies in a technical environment - Strong understanding of the software development lifecycle (SDLC) and operational concepts such as bolthires/CD - Proficiency with tools like Jira for backlog management and flow-charting tools for process mapping - Excellent written and verbal communication skills to translate complex technical processes into business language How to Stand Out (Preferred Qualifications): - History of driving reductions in manual toil through automation - Proactive in identifying and addressing inefficient processes - Fluent in both business value and technical implementation languages - Familiarity with MLOps principles is highly desirable #PublicSafety #AI #Automation #
CareerOpportunity #TechnologyInnovation We prioritize candidate privacy and champion equal-opportunity employment.
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