Job Description
- Job Description:
- Utilize critical thinking and judgment to collaborate and inform the case management process
- Facilitate appropriate healthcare outcomes for members by providing assistance with appointment scheduling
- Identifying and assisting with accessing benefits and education for members through care management tools
- Evaluate members through comprehensive evaluation of needs/eligibility and recommend approaches to case resolution
- Coordinate and implement assigned care plan activities and monitor care plan progress
- Consult with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals
- Identify and escalate quality of care issues through established channels
- Provide coaching, information, and support to empower members to make independent medical and/or lifestyle choices
- Requirements:
- 2+ years experience in behavioral health or social services
- Ability to work 8:00 AM - 5:00 PM in assigned market time zone
- 2+ years of experience with Microsoft Office Applications (Word, Excel, Outlook)
- Candidates must have a dedicated workspace free of interruptions
- Benefits:
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Apply tot his job
Apply To this Job