Job Description
Role Snapshot:
- Compensation: a competitive salary
- Position: Customer Service Associate Work
- Start Date: Immediate openings available
- Company: Home (seasonal) TPF
- Location: Remote
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Do you want to earn some extra money for the Holiday Season? If so join our Team at The Popcorn Factory to make a Fun and Great Tasting Snack! We are currently hiring Full Time, Home Customer Service Phone Agents, Seasonal positions in our Customer Service Dept. Answer escalated emails
 Work queues related to orders not shipping...
 Some outbound calls to customers may be required
 TrustArc Requests
 Order Updates
 This position will work closely with CS Supervisor and Department Manager to prioritize and complete work daily.
We offer competitive wages and a tasty associate discount. Pre-employment background check is required.
"We promote a drug free workplace."
Benefits offered:
 Employer contribution to 401k account
 Employee discounts
Requirements:
 Requires a high school diploma, GED, peak call center experience or business experience which reflects an intense seasonality, or an equivalent combination of training and experience.
 Excellent communication and listening skills and the ability to emphasize with our customers.
 Successfully maintaining the energy and initiative required to meet the demands of a very short and intense "season"
 Utilizing the telephone in customer contact
 Ability to stay positive under sometimes stressful conditions
 Must have knowledge of personal computers and basic math and business operations
 Seasonal positions start in October- through December with the possibility of overtime
 WORKING REMOTE, 8:30 AM - 5 PM, Extended hours and Saturdays may be required Apply Job!
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We Want to Hear From You!
If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
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