Job Description
Shape the future with us at workwarp. We need a Patient Care Advocate/specialty Pharmacy Technician- Remote! This role is located at our Remote facility. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.
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OverviewScope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees
Job Summary: Responsible for all aspects related to entering of medication orders and customer service for patients in a call center environment.
Responsibilities
ΓΒ Responsible for accurate data entry of incoming prescriptions, if required
ΓΒ Responsible for accurate selecting billing and shipping methods for incoming patient orders
ΓΒ Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
ΓΒ Document patient reported information into TherigySTM
ΓΒ Provides resolution to customer service issues to ensure member satisfaction
ΓΒ Work with members to provide resolution to payment related issues on accounts/orders
ΓΒ Maintain and keep reasonable production as determined by supervisor
ΓΒ May assist in orienting and training new employees
ΓΒ Responsible for completing all mandatory and regulatory training programs
ΓΒ Perform other duties as assigned
Qualifications
Attendance Requirements:
ΓΒ Must be available, and on-time for scheduled work shifts.
ΓΒ Must be able to work nights and weekends, as required.
Educational Requirements:
ΓΒ Minimum: High School Diploma or GED
ΓΒ Preferred: Pharmacy technician or related certification
Experience:
ΓΒ Experience in a customer service-related field
ΓΒ Preferred: 6-12 months experience as a pharmacy technician
Required (Mississippi Employees):
ΓΒ Registered with the State of Mississippi as a Pharmacy Technician
Special Conditions of Employment:
ΓΒ Drug test
ΓΒ Initial and continuous exclusion and sanction/disciplinary monitoring
ΓΒ Any and all additional eligibility requirements based on the specific position
Compensation
$15.84-17.69 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements. Apply Job!
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Ready for an Easy Start?
This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
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