Job Description
Be a part of something bigger. We're looking for a Seasonal Customer Service Representative! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.
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Description:Â The Customer Service Representative-Remote (Seasonal) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
 This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
 A remote Customer Service Representative position at Concentrix allows you to join a diverse team and help the worldÂs best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.
 YouÂll also receive ongoing training, technologies, and support for your career growth.
Requirements:
 1+ year of customer service experience
 Open availability (this is a seasonal position)
 A high school diploma or GED
 A quiet, distraction-free environment to work from in your home
 Proficiency in fast-paced multi-tasking
 Eagerness to learn new technologies
 Strong computer navigation skills and PC knowledge
 A desktop or laptop to complete PC and internet testing
 Computer Requirements: Bring your own device  This position does not loan equipment
 Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
 Operating System: Windows 10+
 RAM: 8GB or higher
 Processor: Intel i5/AMD Ryzen 5 or higher
 Internet Requirements: DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
 Speeds: 10 mbps download and 3 mbps upload or higher
 High Speed internet (no wireless/hotspots or satellite) and a smartphone
 Must reside in the United States or have a valid U.S. address for residence
Benefits:
 Paid training and performance-based incentives
 Lucrative employee referral bonus opportunities
 Health and wellness programs with trained partners to help promote a healthy you
 Mentorship programs that support your rewarding career journey
 Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
 Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more Apply Job!
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Don't Hesitate, Apply!
Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
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