Job Description
Area Support Manager (Ireland) Home-based | Regular travel across assigned area About the role IVC Evidensia is continuing to evolve its operating model across Ireland to ensure a consistent, structured and sustainable approach to practice support. As part of this, we are seeking an Area Support Manager (ASM) to work closely with an Area Director and provide hands-on operational support across a defined group of practices. This is a highly collaborative role, acting as the key operational link between practices and central support teams. You’ll help ensure clarity, compliance and the effective execution of agreed priorities, processes and frameworks—allowing practices to focus on delivering exceptional care. What you’ll be responsible for Operational & Practice Support Act as the primary operational point of contact for practice leadership teams Support the implementation of agreed initiatives, frameworks and processes Resolve day-to-day operational issues and escalate risks where required Maintain oversight of actions, ownership and follow-through. Performance, Reporting & Insights Coordinate the collection and circulation of performance data Support practices in interpreting dashboards, KPIs and scorecards Identify trends, risks and opportunities and share these with the Area Director Track actions from performance reviews and ensure timely follow-up. Finance & Commercial Support Support the monthly financial rhythm across practices Coordinate the distribution of financial insights and performance information Support compliance with purchasing, debt management and reporting processes. Practice Visits & Area Cadence Conduct structured practice visits using agreed checklists and focus areas Provide on-site support and document outcomes and actions Organise area meetings, leadership forums and routine calls Prepare agendas, reports, presentations and minutes People, Training & Compliance Support onboarding and induction of Practice Managers and Clinical Directors Monitor completion of mandatory training and compliance requirements Support recruitment processes in line with budgets and approvals Identify and escalate governance, clinical and health & safety What we’re looking for Experience supporting operations across multiple sites or locations Strong organisational, coordination and administrative capability Comfortable working with data, reporting and performance Skills & Abilities Excellent attention to detail with strong follow-through Confident communicator, able to influence without formal authority Ability to manage multiple priorities in a fast-paced environment Strong problem-solving and organisational Personal Attributes Professional, collaborative and solutions-focused Resilient, adaptable and highly accountable Aligned with company values Full, clean driving licence