Assistant Marketing Manager - Social Media (Remote)

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Summary: The Assistant Marketing Manager - Social Media is responsible for executing DHC USA’s social media content and supporting influencer and campaign initiatives. This role ensures consistent, high-quality content publishing, community engagement, and operational support for social marketing activities.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Create, schedule and publish content across social platforms
Format and prepare content for platform-specific requirements
Maintain content calendar accuracy and adherence

Ideate, create and edit video and image assets for social use being the originator and user of third party content
Assist in caption writing and content optimization
Support development of social-ready assets

Monitor and respond to comments and messages
Escalate issues to appropriate teams
Support community engagement initiatives

Track influencer content and campaign timelines
Support communication and logistics for creator partnerships
Maintain influencer and content records

Pull and organize social performance data
Support reporting and analytics processes

Assist with influencer outreach and communication logistics directly or indirectly using tools/partners
Confirm shipping details and manage follow-ups
Maintain outreach tracking and response logs

Strong understanding of social media platforms and content formats
Experience with content scheduling tools and social media workflows
Basic content creation and editing skills (e.g., Canva, CapCut, Adobe tools)
Strong attention to detail and organizational skills
Ability to execute against defined strategies and timelines
Strong written communication skills for captions and engagement
Ability to manage multiple tasks in a fast-paced environment
Basic understanding of social media metrics and performance tracking

Content calendar adherence
Accuracy and quality of published content
Community response timeliness
Support of campaign execution
Data accuracy and reporting timeliness

Bachelor’s degree preferred
1–3+ years of experience in social media, content creation, or digital marketing
Experience with social media platforms and tools required
Interest in beauty, skincare, or lifestyle categories preferred

Customer Service
Works well with customers (internal/external); promotes a positive image of the company; responds to requests for service and assistance; meets commitments; strives to solve issues raised by customers.
Teamwork

Values the input and know-how of other employees; asks for help, when needed; offers help to other employees, when needed; builds trust and respect among fellow employees; takes actions that demonstrate consideration for the feelings and needs of others; works with other departments toward a common goal.
Adaptability or Flexibility

Open to change and new information; adapts behavior and work methods in response to new information, changing conditions or unexpected obstacles; able to deal with frequent change, delays, or unexpected events.
Ethics

Upholds DHC’s Code of Conduct; treats coworkers and customers with respect; behaves in a fair and ethical manner towards others; instills mutual trust and confidence; honesty; maintains confidentiality.
Professionalism

Approaches others in a positive manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Communication

Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; able to read and interpret information.
Continual Learning

Grasps the essence of new information; applying newly gained knowledge and skill on the job; recognizes own strengths and weaknesses; pursues s

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