Job Description
- Job Description:
- Own AI-led QA system expansion into complex domains
- Design and operationalize quality signals at scale
- Drive signal accuracy and trust
- Translate ambiguous quality problems into structured systems
- Influence the QA tech and model roadmap
- Establish durable process frameworks
- Lead cross-functional execution across Product, Engineering, Ops, and Policy
- Requirements:
- 6–8+ years of experience in strategy, program management, operations, product ops, or quality systems
- Experience in AI-enabled or data-driven environments
- Large-scale process or platform launch experience
- Comfortable with AI models, business rules, and operational workflows
- Strong intuition for signal quality
- Structured thinking and execution rigor
- Ability to partner with ML and Engineering teams
- Hands-on experience with LLMs, prompt design, conversational analytics, or AI QA systems is a strong plus
- Commitment to building accurate, fair, trusted, and scalable systems
- Benefits:
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off and paid sick leave
- medical benefits
- dental benefits
- vision benefits
- 11 paid holidays
- disability insurance
- basic life insurance
- family-forming assistance
- mental health program
Apply tot his job
Apply To this Job