Job Description
- Job Description:
- Got your ducks in a row? Self-motivated and all about processes? Awesome!
- We need someone like you who's a smooth talker and a pro at top-notch customer service.
- You'll be at the forefront of our mission to settle outstanding balances.
- Dive into the world of dialing out and taking calls, using your expertise to navigate the complexities of debt recovery through the right channels.
- With killer people skills and a knack for handling a ton of calls (including the super-sensitive HIPAA stuff), you're the missing piece to our team.
Requirements:
- Education: High school diploma or GED equivalent
- Champion the resolution of outstanding account balances
- Initiate outbound calls with finesse
- Professionally handle incoming calls
- Provide exemplary customer service, transforming concerns into satisfaction
- Time management that's on point
- Nailing client-specific processes and procedures
- Rocking multiple computer systems simultaneously (you've got the tech magic)
- Creative talk-offs, negotiation skills that wow, and top-notch follow-up habits
- Keeping it legal and cool – HIPAA, FCRA, FDCPA, you name it!
Benefits:
Flexible hoursWork from home remote option