Job Description
About the position At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. This is a hybrid position that includes Bell and Valet tasks, where you will be the first to greet and escort owners/guests. You will enjoy a people-first culture with numerous benefits from day one, including excellent health care options, travel discounts, and a supportive work environment. Responsibilities • Greet & assist every guest and create a memorable arrival and departure experience.
• Know and use members names, preferences, and develop a personal connection with each member. • Provide instructions regarding the amenities of the room and property services and activities provided for guests' use. • Retrieve, transport, organize and store luggage in designated area. • Identify and explain room features to guests. • Drive, park, and retrieve all types of passenger vehicles (including those with automatic or manual transmissions). • Maintain awareness of undesirable persons on property premises and report any problems or unusual activities to management.
• Respond to all guest requests to ensure client satisfaction. Requirements • Current and valid State Driver's License • 6 months + of Customer Service experience • Self-starting personality with an even disposition • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds. • Ability to stand, sit, or walk for an extended period of time or for an entire work shift. • Ability to move at a speed that is required to respond to work situations. Nice-to-haves • 6+ years prior Bellperson & Valet experience • Resort and Hotel hospitality industry experience Benefits • Recognition Programs and Rewards • Excellent health care options, including medical, dental, and vision • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide • Employee Pricing platform • Employee Assistance Program that supports your physical and mental well-being • Paid Vacation Time and Paid Sick Days • 401(k) program with company match • Tuition reimbursement programs • Numerous learning and advancement opportunities Apply tot his job