Benefit Coordinator - Small Group

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Alera Group is one of the largest independent insurance and financial services firms in the United States. They are seeking a Benefits Coordinator to support client service excellence and operational accuracy within their Employee Benefits team. The role involves servicing employee benefits for clients, coordinating open enrollment activities, and contributing to a collaborative team environment.

Responsibilities

Own all aspects of servicing employee benefits for assigned Alera Group clients
Assist in the renewal and marketing process, including -Gathering information from vendors and clients
Preparing RFPs and coordinating with involved parties
Preparing proposals for client presentations
Successfully onboard new clients and new lines of coverage, managing the process end-to-end
Enter and maintain client information in the Agency Management System
Report and monitor activities and key processes to ensure accurate communication with stakeholders
Coordinate open enrollment activities, including preparing presentations and client deliverables
Maintain documentation within agency management platforms (e.g., Brokerage Builder preferred)
Ensure compliance, data accuracy, and timely execution of deliverables
Support audits, reporting, and project-based work as needed
Assist in identifying process improvements or efficiencies that enhance client delivery
Contribute to a collaborative, team-oriented culture

Skills

Ability to obtain a State Life & Health Insurance License (required)
Proficiency in Microsoft Outlook and Excel
Excellent written and verbal communication skills
Highly organized, detail‑oriented, and able to manage multiple priorities independently
Strong customer service and relationship‑management skills
Undergraduate degree
Experience with Zywave products
Maintain documentation within agency management platforms (e.g., Brokerage Builder preferred)

Benefits

Medical
Dental
Vision
Life and disability coverage
401(k)
Generous PTO
Role-specific learning paths
Leadership development programs
Technical and compliance training
Industry certifications and continuing education support
Peer learning and knowledge-sharing communities

Company Overview

Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most. It was founded in 2017, and is headquartered in Deerfield, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://aleragroup.com.

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