Bilingual Answering Service Agent, English/Spanish, 2nd Shift

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

    Job Description:
  • Deliver accurate, compassionate, and professional service on every call
  • Be the first point of contact for our clients
  • Work in a team environment
  • Effectively communicate with co-workers
    Requirements:
  • Reside in PA, FL, MD, VA, or WV
  • Be fluent in both English and Spanish
  • Have a proven customer service background
  • Enjoy helping others and working as part of a team
  • Communicate clearly, professionally, and confidently
  • Have a pleasant and polished phone voice
  • Demonstrate above-average spelling skills
  • Type at least 40 words per minute
  • Meet work-from-home requirements, including:
  • High-speed wired internet connection (no Wi-Fi)
  • A separate, quiet workspace free from noises and distractions
  • Be flexible and able to work the required schedule (Monday, Wednesday, Thursday, Friday, Sunday 3p-11p Eastern. Flexibility Required)
  • Pass a pre-employment drug screen and background check (a requirement of employment)
    Benefits:
  • Competitive pay: $15/hour
  • Weekly attendance bonus: $2/hour after 90 days
  • Weekly pay with direct deposit
  • Company-provided work equipment
  • Medical, dental, and vision insurance (after 90 days)
  • Call-A-Doctor / TeleDoc telemedicine benefit
  • Flexible Spending Accounts (Section 125 plans)
  • 401(k)
  • Paid Time Off (after one year)
  • And much more!

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