Bilingual Corporate Travel Consultant, Japanese

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

arranging travel arrangements for transferred employees and business travelers from Toyota Motor Corporation and its group companies
managing time when researching trips and communicating with clients
Review individuals’ needs and wants for travel
Resolve customer complaints in a timely manner
Build a trusting relationship with the clients
Provide relevant information in a timely manner
Attend travel seminars and training to remain updated with trends
Enter data into the excel file and task chart to maintain the necessary information
Attend the clients at outside of the office or other state as needed
Provide support when an emergency happens
Create promotional materials
Conduct market research
Assisting in marketing activities
Posts and updates the latest travel information on the company's website and social media.

Degree from Junior College or higher
work experience in a travel agency or client service
reservations, or sales experience in a company in related industries
equivalent combination of education and experience
Familiarity with Japanese client service customs.
Fluency in reading, writing and speaking Japanese.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of clients or employees of organizations.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.