Job Description
Grainger Canada is a leading industrial distributor serving millions of customers worldwide. They are seeking a Bilingual Customer Data Analyst to analyze customer pricing contracts, initiate contract renewals, and provide suggested pricing for new business opportunities, impacting profitability and customer management decisions.
Responsibilities
- Analyze and suggest pricing, make recommendations for margin mix on new and existing customer pricing contracts and product files
- Analyze pricing trends, obtain customer, market and competitive information from National Accounts Managers and Business Managers to be used in pricing analysis and suggested pricing
- Provide pricing analysis on changes to product files
- Within the Proposal process work closely with business opportunity owner in pricing strategies on product file
- Within the Implementation process work with opportunity owner in developing contract model and make recommendations on margin mix
- Initiate pricing files for upcoming contract expiries; follow up with NAMs, BMs, PRG and Charge Back to secure expected contract renewals
- Make recommendations to Business Managers, National Account Mangers, Directors and General Managers during pricing strategy discussions as necessary
- Provide ad hoc analysis on specific National Accounts as needed
- Work closely with National Accounts Sales, Proposals and Business Support teams
- Provide other assistance, as required, to the overall National Accounts Team
Skills
- Bilingual in French and English; the position requires communication and partnership with different stakeholders in both languages
- Post Secondary Education in Business and applied Arts
- Strong working knowledge of Microsoft Office applications, specifically Excel and Access; programming in Visual Basic is a definite asset
- Strong organizational, analytical and problem solving skills
- High degree of accuracy and attention to detail
- Proven time management and prioritization skills; ability to multitask and work in a fast-paced environment
- Excellent verbal and written communication skills in French and English
- Exceptional business acumen and professional attitude
- Excellent team player
- Proven strong customer focus and sales orientation
- Well-rounded safety and industrial product knowledge acquired through prior experience or education
- Must demonstrate initiative and the ability to work with minimal supervision
Benefits
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more!
Company Overview
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