Job Description
About the position
- Responsibilities
- Collect and recover payments from patients and insurance companies for delinquent accounts.
- Initiate outbound calls to facilitate successful payments or arrangements for delinquent accounts.
- Engage with payers such as commercial insurance, Medicare, and Medicaid to resolve issues and gather necessary information.
- Work with customers to find and arrange effective collection solutions.
- Ensure billing processes are complete and accurate.
- Requirements
- 3-5 years of experience in billing and collections, particularly with Medicare and Medi-Cal.
- Knowledge of NMDP, ADR, and all CMS guidelines.
- Experience in credit resolution.
- Nice-to-haves
- Experience in hospital billing and collections.
- Familiarity with various insurance payers.
- Benefits
- Medical & pharmacy coverage
- Dental/vision insurance
- 401(k)
- Health saving account (HSA)
- Flexible spending account (FSA)
- Life Insurance
- Pet Insurance
- Short term and Long term Disability
- Accident & Critical illness coverage
- Pre-paid legal & ID theft protection
- Sick time
- Employee Assistance Program (EAP)
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