Job Description
## Primary Responsibilities:
Monitor and operate the Operations Console and other systems or platforms
Manage and execute requests from traders as well as client requests
Ensure operational requests are serviced and receive appropriate approvals to completion, while meeting SLAs
Review and provide feedback for all SOPs for consistency and accuracy
Ensure proper protocol, procedures, notifications, and communications are followed
Understand and adhere to the Company's risk and regulatory standards, policies, and controls
Identify risk-related issues and escalate to management
Prepare and create reporting entries and fill in runsheets
Work variable hours (shift basis) which may be adjusted to accommodate business needs
Process additional backend administrative tasks
Perform other duties and project responsibilities as assigned
- ## RequirementsBachelor's degree in a relevant field preferredMinimum 1-3 years of operations experience, preferably in operations or relevant fieldsExperience operating systems and platforms in compliance with SOPs and SLAsDemonstrated ability to quickly learn and apply new and emerging technologiesStrong attention to detail with the ability to identify and escalate risk-related issues to managementProficiency in both oral and written English is required
- *If this role isn’t the perfect fit, there are plenty of exciting opportunities in blockchain technology, cryptocurrency startups, and remote crypto jobs to explore. Check them on our Jobs Board.**
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