Job Description
- Job Description:
- support the Advancing Interoperability and Improving Prior Authorization Processes project
- contribute to operational readiness activities, requirements documentation, and testing efforts
- document current operational workflows and assist in identifying process gaps or improvement areas
- support development of future‑state process flows and operational readiness materials
- assist with preparing staffing inputs, workload assumptions, and operational support documentation
- maintain traceability of requirements throughout the project lifecycle
- assist in developing test cases and acceptance criteria with an operational focus
- participate in system, user acceptance, and operational readiness testing activities
- support project planning activities related to analysis and readiness
- assist in virtual and occasional in person training for impacted operational staff
- Requirements:
- Bachelor’s degree or equivalent combination of education and experience
- Two to four years of business analysis, process documentation, or operations support experience
- Experience with workflow analysis, requirements gathering, or business process mapping
- Experience collaborating with cross‑functional teams in a remote or hybrid environment
- Exposure to healthcare operations, prior authorization workflows, or regulatory implementations is preferred.
- Strong written and verbal communication skills
- Ability to document processes clearly and accurately
- Solid analytical and problem‑solving capabilities
- Ability to manage multiple tasks and meet deadlines
- Proficiency with Microsoft Office and basic business or process modeling tools
- Effective in a remote work environment with strong virtual collaboration skills
- Willingness to travel up to 10% for essential project activities
- Benefits:
- generous, flexible vacation policy
- educational assistance
- comprehensive health benefits
- 401(k) employer match
- leadership and technical development academies
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