Job Description
About the position
The Business Analytics Manager for Clinical/Healthcare Analytics at The Cigna Group is responsible for leading a team of analysts to develop and implement innovative analytical solutions that enhance the Custom High Acuity Model (CHAM) for large national accounts. This role involves managing day-to-day analytics operations, collaborating with various stakeholders, and driving initiatives to improve clinical quality and reduce medical costs.
Responsibilities
Β Responsible for the day-to-day management of an analytical staff (3 Business Advisors and 1 Senior Business Advisor)
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Β Perform complex data research and analysis to support business operations and decision making, including creating data mining architectures/models/protocols, and data analysis methodologies to identify trends in large data sets
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Β Execute healthcare client, market, and customer level analytics and visualizations in support of Care Coordination and CHAM clinical functions
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Β Collaborate with client-dedicated Medical Director and Clinical Program Manager to identify and prioritize high value clinical and network opportunities for a client
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Β Perform analytics processes, including data and analytic development and interpretation, ensuring code and outputs are documented and understandable by other analysts
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Β Collaborate with partners in Account Management, Operations, Clinical Program, Product, Network Analytics, and others to align on features of work in required focus areas and execute on new initiatives
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Β Effectively communicate analytic strategies, opportunities, timelines, and outcomes to internal and external stakeholders
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Β Influence key matrix partners to ensure goals and targets are met
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Β Drive change initiatives to improve CHAM value
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Β Identify cross-CHAM opportunities for improvements and collaboration and help develop automated, scalable solutions to capture enhanced value
Requirements
Β Bachelor's degree or higher in Statistics, Biostatistics, Econometrics, Economics, Actuarial Science, Data Science, or equivalent work experience
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Β 3+ years of health insurance or health system related data/analytics experience solving business problems through the application of analytic approaches
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Β Previous experience managing an analytical team and/or extensive demonstrated leadership experience
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Β Experience with diverse healthcare data including claims, provider, network, FFV, EHR, demographic, exercise, pharmacy, lab, biometrics, genomic, and text
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Β Strong analytical, critical thinking, and problem solving skills with understanding of predictive and evaluative statistical modeling, machine learning, and data mining concepts
Nice-to-haves
Β Experience in the healthcare industry
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Β Ability to understand the business model and provide valid and actionable insights to customers with written, oral, and group presentations
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Β Proven ability to work collaboratively with cross-functional teams
Benefits
Β Health insurance
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Β 401k plan
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Β Paid holidays
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Β Flexible scheduling
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Β Professional development opportunities
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