Job Description
About the position
- Responsibilities
- Provide technical and functional support for Microsoft Dynamics 365 Business Central in both production and non-production environments.
- Collaborate closely with internal teams to assess system requests and recommend solutions to enhance operational efficiency.
- Lead business requirement gathering, specification, design, and testing efforts for Microsoft Dynamics 365 and Microsoft 365 projects.
- Serve as the primary IT contact for Dynamics 365 and Microsoft 365 technical requirements.
- Manage and maintain the Dynamics 365 Version Upgrade process, including meetings and testing with key business users.
- Create detailed user documentation and training materials for modifications, extensions, and customizations. Provide new user training and support.
- Administer Microsoft 365 tenant settings, including user accounts, licenses, and permissions.
- Monitor and maintain the health of Dynamics 365 and Microsoft 365 services, resolving issues promptly.
- Requirements
- 3 years' experience in Microsoft Dynamics Business Central administration, support, and analysis work.
- BC Implementation experience is preferred.
- Data Analysis experience utilizing Power BI is a plus.
- Strong understanding of business processes/flows, specifically operations of NAV/BC as A/P, A/R, sales, warehousing, inventory, general accounting.
- Preferred knowledge of Binary Stream Multi-Entity Management software is a plus.
- Ability to work in a fast paced- rapidly changing environment.
- Ability to communicate clearly and concisely with all levels of organization.
- Strong sense of urgency with ability to multi-task and adapt to changes quickly.
- Experience with IT Helpdesk and Systems Analyst responsibilities.
- Nice-to-haves
- Experience with IT Helpdesk and Systems Analyst responsibilities.
- Benefits
- Competitive base salary ($90-110k)
- Excellent benefits including top tier medical, dental, vision insurance
- Opportunity to join a fun, growing company with an amazing culture
- Extensive PTO/Vacation policy
- Remote flexibility with low travel
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