Job Description
Now Hiring: Communication Consultants (100% Remote)
Work from anywhere while supporting students and families in higher education.
About the Role
ProEducation Solutions is seeking part-time and full-time Communication Consultants to assist students and parents by answering phone and email inquiries related to financial aid, admissions, registrar, and bursar services for colleges across the U.S. This is a remote, performance-based position, ideal for individuals with higher education experience who want flexible hours and meaningful work.
- Key Responsibilities
- Answer phone calls
- Respond to student and parent emails
- Provide accurate information using client systems (view-only access)
- Follow institutional policies and procedures
- Maintain communication logs and follow escalation protocols
- Qualifications
- Previous experience in financial aid, admissions, registrar, or bursar offices
- Strong customer service and communication skills
- Familiarity with Banner or PeopleSoft is a plus
- Must pass a criminal background check
- Compensation
- Pay is based on the number of calls handled (not hourly)
- Typical range is $15–$35/hour based on experience and volume
- Paid as an independent subcontractor
- Tech Requirements
- Windows-based computer (less than 2 years old)
- MS Office (Word & Excel)
- Secure broadband internet
- Headset and basic office equipment (printer/scanner optional)
- What We Provide
- Training on college policies and systems
- Email account, VPN access, VoIP phone extension, and all necessary software
Ready to Apply?
Visit: https://www.proed.org/financial-aid-consultant/
Financial Aid Consultant - ProEducation Solutions
Application for a Financial Aid Consultant position with ProEducation Solutions. Apply online for a Financial Aid Consultant.
www.proed.org
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