Job Description
About the position
The Business Systems Analyst supports the implementation of Health Information
Management (HIM) related applications in acute, behavioral health, and inpatient
rehabilitation environments, including but not limited to Cerner Pro File,
Cerner Pro Vision Document Imaging (CPDI), Remote Report Distribution (RRD), 3M,
Clinical Reporting.
- Responsibilities
- Monitors the resolution of maintenance or enhancement issues
- Works with the HIM team members, Manager, and stakeholders to evaluate the design and determine modifications to existing applications that willeffectively accomplish desired objectives
- Collaborates with operations and vendors to understand and assist implementation of business imperatives
- Coordinates work assignments given to meet deadlines and ensure continued progress toward assignment completion
- Regularly meets with users, vendors, and IS staff to develop/modify system specifications
- Performs system testing and prepares appropriate documentation for all phases of the application development life cycle
- Research and resolves implementation-related Customer Support Center Tickets
- Assists with training users for system operation and troubleshooting
- Maintains Service Excellence principles
- Keeps up to date on relevant HIM System(s) Version Changes, Bug-Fix, and release notes
- Perform other tasks as required by management
- Requirements
- RHIA (Registered Health Information Administrator), RHIT (Registered Health Information Technician), CCS (Certified Coding Specialist)
- Basic knowledge of HIM, registration, revenue cycle and associated clinical system applications implementation, enhancement and support methods andpractices.
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
- One or more years of experience in supporting HIM workflow and applications
- Nice-to-haves
- Experience with Remote Report Distribution (RRD), 3M, Cerner Pro File, Cerner Pro Vision Document Imaging (CPDI), and Clinical Reporting preferred
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