Job Description
Position : Change Management & Strategic Communications Transformation Manager -Remote Location : San Diego, CA Duration : 12 Months Total Hours/week : 40.00 1st Shift Client : Medical Devices Company Job Category : IT Level of Experience : Senior Level Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT) Job Description: Role Overview • The Change Management & Strategic Communications Transformation Manager is an individual contributor contract position that enables the Business Transformation and MMS Solution Deployment & Services (SDS) organization to deliver outcomes with speed and scale across the MMS US Region, leveraging change management and corporate communications best practices and methodologies. • The SDS organization is responsible for providing best in class customer support and professional services in the medical device industry. • This role should have a proven record of leading comprehensive change management and communications for large scale/complex, cross-functional, and confidential transformation initiatives. • Reports to the Senior Manager of Operations Strategy, Business Transformation. To be successful in this assignment, we are looking for an individual who is: • Comfortable with ambiguity • Able to quickly build rapport, credibility, and trust at all levels of an organization, inclusive of senior leaders • A strong storyteller with excellent presentation capabilities, with a focus on communicating strategic opportunities, change plans, and holistic impact • An excellent communicator with an eye for details • Able to manage executive audiences, set expectations, and influence for results • Able to quickly ramp up into new areas • Highly organized with an ownership mentality Key Responsibilities Business Transformation & Change Strategy • Create and maintain audience-based messaging and presentations for a large portfolio of transformation initiatives, translating key takeaways and connecting dots to formulate a compelling story for executive audiences • Lead, shape and manage change management strategy planning and execution at both strategic and tactical levels • Ability to shape and indirectly lead networks of change champions to execute change and communications plans • Define metrics for success, revisit them regularly, and evaluate progress • Establish rapport with internal and external stakeholders • Quickly adapt and maintain focus in a rapidly changing environment, producing flexible plans to meet changing business needs • Serve as an experienced change agent, influencing, building consensus, and fostering trust across teams to accelerate outcomes • Partnering with associates across all levels to provide opportunities for two-way communication and feedback Executive Storytelling & Corporate Communications • Create and implement communication strategies that align with the organization's goals and values, ensuring consistent messaging across various channels • Create content (e.g., presentations, emails, talking points, FAQs, intranet pages, etc.) for internal audiences, ensuring the message is clear, accurate and engaging • Possess an outcome-driven mindset, converting strategic change and communications plans into actions, driving projects to completion, and paying attention to details to deliver outcomes • Excel as a communicator with strong presentation skills and compelling storytelling abilities, able to explain complex topics and convince all levels of stakeholders to take action • Exhibit well-rounded interpersonal skills, working in a highly cross-functional environment, developing strong relationships, and influencing stakeholders • Create and deliver stakeholder and executive-level initiative updates, reviews, and impact analyses presentations Administrative/Other • Timely completion of internal company documentation • Timely completion of any Company or Department required training • Mentor others on best practices • Performs other duties as assigned Education: • Bachelor's or Master's degree required; MBA desirable. Experience or Equivalent: • 7+ years of relevant experience in delivering comprehensive change management strategy, planning and execution for complex cross-functional initiatives across an organization • 7-10 years of experience in business transformations, enterprise change management, strategy, corporate communications, or management consulting roles • Excellent Verbal, Written and Communication Skills • Excellent stakeholder management skills • Strong MS office skills, particularly in advanced PowerPoint • Strong business acumen and organizational political intelligence • Strong project/program management skills • Ability to simplify complexity and anticipate problems • Strong strategic thinking and problem analysis skills • Experience in customer support and professional services functions is a plus • Experience in web design and content production is a plus Certifications: • Change Management certifications highly desirable Apply tot his job