Job Description
- ** WebCam interview*** Long term project *** LinkedIn Must*** Remote *** W2 Only ***
SCOPE OF THE PROJECT :-
This will be a 12 month contract working for the client in design and development of the environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators.
- DAILY DUTIES / RESPONSIBILITIES:-
- Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment.
- This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system.
- Review user requirements and provide direction in the identification of problem and potential resolution. Provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems.
- Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems.
- Key Responsibilities:-
- * Providing level-2 and level-3 technical support for Citrix / XenApps server environment
- Monitoring of VDI platform with various client tools Netscaler, ControlUP
- Support will include:
- VDI End-User Sessions
- VDI Stack
- Level-2 management and technical support
- Ensuring virtual sessions are working as intended
- Handling IT- VDI related requests or inquiries received by client helpdesk
- Ensuring all Citrix platform server systems under management have updated software patches
- XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
- Ensure high levels of client satisfaction for the products/solutions which are supported
- Addresses all technical questions around VDI and Citrix
- Participate in client meetings to update team members
- Ability to be the technical Subject Matter Expert within the Environment
- Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy
- Qualifications Skills, Experience & Qualifications
- Advanced system testing tool knowledge & experience.
- Strong technical experience with the following technologies.
- Ability to work well within a team environment.
- Experience with Workflow analysis.
- Technical collaboration for client problem solving.
- Ability to apply best practices to ensure maximum amount of production.
- Ability to provide one-on-one training to teammates.
- Required Skills (Rank in Order of Importance):-
- 5+ years of experience with Citrix XenApp.
- 5+ years of experience with XenServer Administration.
- 5+ years of experience with Microsoft Windows Servers.
- 5+ years of experience with Citrix App Layering.
- An Associate degree in computer science or a related field, or equivalent relavent experience.
- Preferred Skills (Rank in Order of Importance):-
- Experience troubleshooting systems, identifying root cause, and creating action plans to resolve issues.
- Experience working within complex VDI environment.
- Required Certifications:-
- Citrix Administrator certification.
- Additional Skills:-
- Adaptable, flexible, and self-motivated with strong technical and problem solving skills.
- Ability to effectively communicate with large or small groups of people through written or spoken communication.
- Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict.
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