Clinical Associate, Bilingual

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Clinical Associate in interdisciplinary virtual and home based (house calls + telehealth) medical practice called Devoted Medical
Liaison between healthcare services and Devoted members, supporting clinicians and coordinating care across PCPs, pharmacies, DME, home health, imaging, lab testing
Pre-visit prep, video onboarding, post-visit prep, order management/care coordination, triage support, patient education
Support includes coordinating DME and skilled nursing services, arranging lab/imaging, notifying members of lab results and coordinating follow up, collecting medical records, setting and confirming appointments
Follow up post ER and Dispatch Health visits, review internal program referrals, send welcome kits and educational materials
May include occasional weekend hours through optional overtime

Certification of Medical Assistant (CMA) or Registered Medical Assistant (RMA)- certification required, but doesn’t have to be active!
Fully bilingual (English/Spanish)
Two (2) years of patient facing experience
Prior primary care experience (a plus)
Experienced in care coordination, particularly helping Medicare patients to close stars care gaps/ complete preventative health screenings
Comfortable working with members via video, phone, portal
Quick to adopt and learn new technologies, including electronic health records and various computer platforms (e.g., Google Chrome, Google Sheets)
Strong communicator, able to effectively interact with various stakeholders including doctors, pharmacies, nurses, and caregivers
Highly organized and adaptable, able to manage a large member panel (100+ if needed)

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
Parental leave program
401K program
And more....

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