Job Description
- · Position Summary
- *** Candidates Within Mountain or Pacific Time Zones Only***
The Clinical Guardian serves as a key clinical support resource within the BowTie Medical care model. This role is responsible for virtual patient engagement, care coordination, clinical intake, triage support within scope, documentation, and assisting providers in delivering exceptional service. The ideal candidate is detail-oriented, compassionate, tech-savvy, and comfortable working in a fast-paced virtual environment.
- · Key Responsibilities
- Conduct virtual clinical intake, support triage within scope, and assist members with appointment follow up.
- Perform outbound and inbound member calls for intake, follow-up, and care coordination.
- Maintain accurate EHR documentation and manage task queues.
- Support members in all care related questions and concerns.
- · Qualifications – Required
- Active LPN license or CMA/RMA credential.
- 3-5 years clinical experience (primary care, family practice, telehealth preferred).
- Strong computer skills and comfort navigating various system.
- Excellent written and verbal communication skills.
- Ability to work independently in a remote environment.
- Self starter with the ability to problem solve
- · Qualifications – Preferred
- Experience working in virtual care and a startup environment
- · Work Environment & Schedule
- Fully remote role; must have a private, HIPAA‑compliant workspace.
- Working Hours 11am-8pm eastern standard time
- Reliable high‑speed internet required.
- · Compensation & Benefits
- Compensation $20-$25/hr DOE
- Health, dental, and vision benefits
- PTO and paid holidays
- Opportunities for professional development
- Supportive, mission-driven culture
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Work Location: Remote
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