Job Description
JOB ID: 116042Required Education:• Licensed pharmacist requires graduating from a college or school of pharmacy accredited by the Accreditation Council for Pharmacy Education (ACPE), such as a Doctor of Pharmacy Program (PharmD) program and passing the North American Pharmacist Licensure Exam, or NAPLEXPreferred Education:• MBA/MPH DegreeRequired Certifications:• Must hold a current unrestricted and active pharmacist license in the state in which they are practicingPreferred Certifications:• Board certification by the Board of Pharmacy Specialties (BPS)• Certified Geriatric Pharmacist• Active, unrestricted pharmacy license in one of the states considered as Restricted (AL, ID, KY, LA, MD, OR, TN, VT)Required Experience, Knowledge and Skills:• 1+ years Clinical Pharmacy Practice experience• Ability to type and talk at the same time while navigating through multiple screens• 1+ years experience with Microsoft Word, Excel, Outlook, PowerPoint• Strong interpersonal skills• Excellent written and verbal communication and relationship building skills• Ability to work independently, as well as a member of a team• Possess both written and verbal communication skills to interact with patients and clinic staffPreferred Experience, Knowledge and Skills:• 1+ years Call Center Experience• Experience with Medication Therapy Management (MTM) & Comprehensive Medication Reviews• Bilingual in Spanish, Mandarin, Cantonese, Korean, Russian, or Vietnamese• Post Graduate Training (Pharmacy Residency and/or Fellowship)• Experience with Medicare STARs & HEDIS MeasuresPharmacist Responsibilities:• Conduct medication consults with members telephonically that meet/exceed both internal and external quality metrics for OAH Med Adherence Stars, COA MR & FN, SUPD/SPC, & Poly Ach/COB• Identify and address member specific medication adherence barriers. Collaborate with patient’s providers and/or pharmacy to overcome barriers to improve STARs rating• Implementing a health literate member-centric approach within all clinical consults performed• Participating and engaging on a team of other clinicians both in person and virtually• Supports patients in their initiation and maintenance of new therapy, providing education, optimizing utilization, and establishing adherence• Meet or exceed established production metrics on a weekly and monthly basis• Meet or exceed established quality and health literacy metrics on a weekly and monthly basis• Meet or exceed established adherence attributable fill rate• Conducting various additional campaigns throughout the year based on the needs of the business, which will be assigned by the CTM• Provide support to Advanced Practice Clinicians (APC’s) in the field via telephonic clinical consultation• Actively participating in coaching sessions to both improve and maintain clinical interaction skills and overall performanceTypical Day:The Clinical Pharmacist will perform clinical consults via telephone with members served by the UAH program and provide services such as optimizing medication therapy, adherence counseling, drug interaction screening, and disease state counseling for diabetes, hypertension, hypercholesterolemia, and much more. The Clinical Pharmacist will be an integral part of a team of Clinicians of varying disciplines and will be expected to meet or exceed established productivity and quality metrics as well as staying engaged throughout the process, helping the department reach yearly goals together as a team.Job Description:Team provides a variety of services including strategic Medication Adherence outreach initiatives, Care of Older Adults (COA) medication reviews/health assessments, SUPD/SPC provider consultations as well as Poly ACH and COB outreach. Additionally, the team does various outreaches during the year targeted at improving stars measures such as BP and DM consultations with members. The team also supports APC providers via a clinical consultation service. All services are provided by a team of Clinical Pharmacists, with the support of Pharmacy Technicians, and Clinical Quality RN’s that engage with plan members and their healthcare providers in a telephonic environment.**Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
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