Job Description
Valley Insurance Group is a full service, independent insurance agency offering Commercial, Personal & Benefits insurance solutions. We have experienced tremendous growth in the past few years and anticipate continued growth for years to come plus we offer an extremely competitive benefits package.
Valley Insurance Group is looking for an experienced Commercial Lines Account Manager to join our team and add value to our growing client base. We work with a variety of accounts, but the largest part of our existing book of business is Franchised Auto Dealerships.
We offer a comfortable hybrid schedule and 100% employer contribution to healthcare benefits for employees & their families. Further, Valley Insurance Group is looking for candidates who want to find their forever employer and retire from our firm as we offer a 4% employer match on our 401K plan. As we continue with our track record of success, we are interested in a candidate who feels they will thrive at a company that will present opportunities to grow both as a leader in the firm as well as from an income standpoint.
Position Summary for Commercial Lines Account Manager:
· Manage an assigned book of business while expanding and solidifying relationships with clients
· May support an Account Executive and is first line of contact when the Account Executive is not available.
· Communicate changes or adjustments in policies to clients
· Responsible for day-to-day account management for medium-sized client accounts
· Forward all filed claims to the appropriate department for handling and investigation
· Offer information about quotes to prospective customers.
· Manage and protect the reputation of the company
· Maintain strong relationships with customers
· Provide technical support to Account Executives
· Complete and submit new /renewal applications
· Complete certificates of insurance and issue bonds
· Process renewals in coordination with the Account Executive
Requirements – Knowledge, Skills, and Abilities for the Commercial Lines Account Manager:
· Commercial Experience Preferred - 7 to 10 years
· Applied Systems EPIC experience a preferred
· Ability to multi-task.
· Be a team player
· Current Insurance Property and Casualty License required
· Microsoft Excel – Intermediate Level a plus
· Garage Liability experience is a plus but not necessary
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