Job Description
- Job Description:
- Maintains an assigned caseload, while delivering impeccable customer service to external and internal customers
- Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement
- Provide exemplary customer service to transferee and his/her family
- Demonstrate knowledge of Cartus’ products and services in all interactions with client and customer
- Coordinate/Facilitate Cartus’ core products and services to assigned customers according to prescribed Cartus’ standards
- Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue
- Ensure data integrity in all Cartus systems.
- Maintain compliance with Cartus’ corporate policies, programs, and standards
- Other duties as assigned; training, special projects, client presentations, etc.
- Requirements:
- College degree or equivalent preferred
- Customer service experience in multi task, call center environment
- Influential verbal and written communication skills
- One plus year relocation, real estate or related field experience
- Benefits:
- At Anywhere, compensation varies by knowledge, skills, and experience.
- Bonuses, incentives and benefits depend on the position.
- EOE including disability/veteran
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