Job Description
Total Expert is a customer engagement platform trusted by over 200 financial enterprises. The Content Software Developer is responsible for delivering high-quality custom marketing assets for customer marketing campaigns, ensuring customer satisfaction and platform success through the creation of scalable HTML/CSS marketing content. Responsibilities Create customer content using HTML, CSS, Javascript, and Liquid templating language within required SLO Collaborate with team members to gather requirements and troubleshoot content issues Perform peer code reviews and provide feedback to ensure content meets Total Expert standards for accessibility, responsiveness, and performance Create and maintain internal team documentation, templates, and reusable components Translate technical topics for non-technical stakeholders and customers as needed Ensure custom content is scalable and reusable for future use cases Stay current on feature releases and updates within the Total Expert platform and adapt development practices accordingly Proactively test and validate email rendering and browser compatibility across supported clients Identify opportunities to improve tooling, workflow efficiency, and automation of repetitive tasks Participate in cross-functional projects with Product, Engineering, and Marketing to support long-term content innovation Skills Create customer content using HTML, CSS, Javascript, and Liquid templating language within required SLO Collaborate with team members to gather requirements and troubleshoot content issues Perform peer code reviews and provide feedback to ensure content meets Total Expert standards for accessibility, responsiveness, and performance Create and maintain internal team documentation, templates, and reusable components Translate technical topics for non-technical stakeholders and customers as needed Ensure custom content is scalable and reusable for future use cases Stay current on feature releases and updates within the Total Expert platform and adapt development practices accordingly Proactively test and validate email rendering and browser compatibility across supported clients Identify opportunities to improve tooling, workflow efficiency, and automation of repetitive tasks Participate in cross-functional projects with Product, Engineering, and Marketing to support long-term content innovation Strong verbal and written communication skills Ability to communicate effectively with customers to establish and clarify technical requirements Able to manage multiple projects simultaneously across cross-functional teams Ability to operate both strategically and tactically within the scope of customer projects Highly self-motivated, organized, and capable of making independent decisions Passionate about building great products, solving complex problems, and contributing to scalable solutions Strong analytical and problem-solving skills 1–2 years of coding or web development experience (Computer Science degree or equivalent experience preferred) Experience using an HTML email framework such as Foundation for Email Experience working with email testing tools (e.g., Litmus, Email on Acid) Preferred: experience with Adobe Creative Suite, specifically InDesign, Photoshop, Illustrator Benefits Medical Dental Vision HSA (Health Savings Account) FSA (Flexible Spending Accounts) Company paid Life Insurance Short-Term Disability Long-Term Disability Flexible Time-Off (FTO) Paid Parental Leave 401(k) with employer match Company Overview Total Expert is a SaaS company that develops enterprise-grade marketing operating system (MOS) built for financial services organizations. It was founded in 2012, and is headquartered in Saint Louis Park, Minnesota, USA, with a workforce of 201-500 employees. Its website is