Job Description
About the position
- Responsibilities
- Help customers complete their taxes using Intuit TurboTax products.
- Provide tax advice and full-service return preparation.
- Perform tax calculations and manage product/software inquiries.
- Utilize government websites and professional resources to deliver accurate answers to customers.
- Document customer interactions to maintain accurate records.
- Requirements
- Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
- Active, unrestricted credential: EA, CPA, or Practicing Attorney.
- Strong tax preparation experience and extensive knowledge of tax laws.
- Active Preparer Tax Identification Number (PTIN).
- Excellent customer service skills.
- Nice-to-haves
- Experience using commercial tax preparation software.
- Ability to interact with customers through video and audio tools in a professional manner.
- Benefits
- 401(k) savings plan with Intuit matching.
- Paid sick leave.
- Intuit provided E&O insurance.
- Employee stock purchase plan.
- Employee assistance program.
- Product discounts.
- Free copy of TurboTax Live.
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