Job Description
Dear Candidate,
Greetings for the day!!!!
Northstar Growth Advisors offers you an opportunity to join as a Customer Care Executive - Sales with the organization.
Location: Remote (Permanent WFH)
Experience: 1 Β 5 years (Minimum 1 year of experience in voice process)
Salary: 25000 - 30000 (As per experience) - Apply only if ok with the salary range.
Job Description:
Β Managing inbound & outbound voice process and customer service inquiry.
Β Need to support for new customer registrations
Β Managing customer queries and feedback via email or phone.
Β Managing leads/customers via click to call & references.
Β Converting the leads into customers.
Require Skill:
Β Inbound & Outbound customer service experience
Β Strong phone etiquettes and active listening skills
Β Communicate clearly to resolve queries within defined SLAΒs.
Β Usage of the positive language across interactions.
Qualification: SSC/HSC/Any Graduate/Equivalent
Work Days: 6 Days (Monday to Saturday) (Sunday - Fixed Off)
Working Hours: 8:30 pm to 5:30 am (Fixed Timing)
Must have the below before applying:
Β Laptop/Desktop (Mandatory)
Β Internet connection Broadband or Dongle
Language: English (Mandatory) / Punjabi (Optional - If can speak then should be fluent)
If interested pleaseposting, can also forward to your friends or colleague.
Job Type: Permanent
Pay: ?25,000.00 - ?30,000.00 per month
Benefits:
Β Cell phone reimbursement
Β Internet reimbursement
Β Work from home
Schedule:
Β Night shift
Education:
Β Higher Secondary(12th Pass) (Preferred)
Experience:
Β Telemarketing: 1 year (Preferred)
Β total work: 1 year (Preferred)
Β Customer service: 1 year (Preferred)
Language:
Β Punjabi (Preferred)
Β English (Required)
Work Location: Remote
Apply Now