Job Description
Are you ready to embark on a thrilling adventure, both in and out of the office? Join the arenaflex family, and you'll have the opportunity to explore the world, grow your expertise, and become the best version of yourself. As you take on new challenges, you'll develop flexibility, learn new skills, and advance your career while enjoying the time of your life. arenaflex is a place where you can enrich both your personal and professional life, and we invite you to hop on board!
- *Why You'll Love This Job**
As a Customer Service Coordinator at arenaflex, you'll be the face of our company, interacting with customers in a courteous, efficient, friendly, and professional manner. You'll be the key to providing exceptional customer experiences, and your enthusiasm and dedication will make all the difference.
- *Key Responsibilities:**
- Promote and sell air travel to the traveling public or freight forwarders
- Provide assistance with passenger check-in and cargo acceptance
- Interpret government rules and requirements for domestic and international travel or cargo shipments
- Meet and dispatch aircraft within established times
- Provide assistance to distressed passengers and customers
- Protect company property and revenue
- Provide for safe travel
- Possess the physical ability and dexterity to use motor skills to perform various job-related tasks
- Use organizational skills to perform multiple tasks within a limited time period
- Be self-motivated and require minimal supervision
- Respond and assist during security and emergency situations
- Follow internal/external policies and procedures
- May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers
- Responsible for the overall performance within work area and may be required to lead and direct the work of other employees
- May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions
- *All You'll Need for Success:**
- **Minimum Qualifications:**
- Education & Prior Job Experience
- High school diploma or GED
- Read, write, fluently speak and understand the English language
- Bilingual language skills required in some locations
- Applicable valid driver's license as required by local authorities
- Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
- Ability to work irregular and/or extended hours, including weekends and holidays
- Must report to work on a regular and timely basis
- *What You'll Get:**
- **Travel Perks:** Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- **Health Benefits:** On day one, you'll have access to your health, dental, prescription, and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts, and more.
- **Wellness Programs:** We want you to be the best version of yourself – that's why our wellness programs provide you with all the right tools, resources, and support you need.
- **401(k) Program:** Available upon hire, and depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- **Additional Benefits:** Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.
- *Feel Free to Be Yourself at arenaflex**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at arenaflex. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
- *Are You Ready to Feel a Tremendous Sense of Pride and Satisfaction?**
As a Customer Service Coordinator at arenaflex, you'll have the opportunity to do your part in keeping the largest airline in the world running smoothly as we care for people on life's journey. Feel free to be yourself at arenaflex.
- *Compensation and Benefits:**
- **Expected Salary:** $22.07 per hour
- **Location:** Philadelphia, PA
- **Job Date:** Tue, 15 Apr 2025 22:38:55 GMT
- *Apply Now:**
Ready to take the first step in your exciting journey with arenaflex? Click the link below to apply for the Customer Service Coordinator Full Time position in Philadelphia, PA.
Apply for this job
Apply for this job