Job Description
Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an excellent opportunity to start a career with a well-known company and grow with our organization. As a Customer Service Representative, you will be responsible for handling inbound calls related to mortgage and insurance questions, providing top-notch service to our clients, and resolving issues in a professional and timely manner.
Key Responsibilities:
- Handle inbound calls from borrowers, insurance agents, and financial institutions regarding mortgage and insurance-related questions
- Provide exceptional customer service, resolving issues and addressing concerns in a professional and courteous manner
- Utilize problem-solving skills to resolve complex issues and provide timely solutions
- Perform data entry tasks as required
What We Offer:
- Competitive hourly rate of $17/hour
- Comprehensive training program, including on-site training for the first 3-4 weeks
- Hybrid schedule opportunity, with 2 days on-site and 3 days remote
- Opportunities for career growth and professional development
- Insurance benefits and competitive compensation package
Requirements:
- Entry-level experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple calls simultaneously
- Strong data entry skills and attention to detail
Work Schedule:
The schedule for this role will be Monday through Friday, 10:30am to 7:00pm, and Saturdays, 10:00am to 2:00pm. If you work a Saturday shift, you will work four 9-hour shifts throughout the week and have either Tuesday, Wednesday, or Thursday off.
About Our Company:
Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to over 7,000 companies across North America. We are committed to expanding career opportunities for skilled professionals and offer a range of positions, from recruiting and sales to corporate roles.
How to Apply:
If you are a motivated and customer-focused individual looking for a new challenge, please apply now. We are an equal opportunity employer and welcome applications from diverse candidates. For more information or to request a reasonable accommodation, please contact us at [email protected] or 888-237-6835.
Apply Now
Your Future Starts Here
Don't miss out on this exciting opportunity. Apply now and take the first step towards a rewarding career with our company!
Apply Now