Job Description
Christian Brothers Automotive is a locally owned and operated company that focuses on providing precision auto repair with transparency and integrity. They are seeking a Customer Service Representative who will play a vital role in building relationships with customers and assisting them with their automotive needs. Responsibilities Desire to learn automotive repair service terminology and processes Check guests in and out Answer phone calls and schedule appointments Providing safe shuttle service for our valued guests in our branded vehicle Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed Keep the facility clean and organized Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork Direct, coordinate, and participate in performing guest service activities as dictated by workload Serve as a community ambassador for the store through creating authentic relationships and partnerships Follow all safety policies and procedures Other duties as assigned Skills Proven successful customer service experience is required; driven to serve others Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers Valid state driver's license Meet required insurance driving record parameters Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
Ability to seek and accept coaching and direction Ability to multitask and meet deadlines Proficient with bolthires Office Suite or related software While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
The employee is occasionally required to balance, stoop, kneel, and/or crouch
The employee must occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus Benefits Closed Every Weekend To Spend Time With Family & Friends Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Paid Vacation & Paid Holidays Healthcare Benefits Available Matching Retirement Plans Employee Discount On-Going Training &
Career
Advancement Employee Point Store Access - Redeem
Your Training Points For Awesome Swag & Rewards Continuous Training Available Through
The CBA Flywheel Learning System Chaplain Care Support Available Employee Appreciation Events Weekly Team Lunches Company Overview Learn more about Christian Brothers Automotive at our main company page: Christian Brothers Automotive is one of the fastest growing, full service auto repair companies in America!
We were recently ranked the #2 Best Places to Work in Houston, TX by the Houston Chronicle and #226 on Entrepreneur Magazine's Franchise 500. It was founded in 1982, and is headquartered in Houston, TX, US, with a workforce of 51-200 employees. Its website is