Job Description
Join our team and be part of a dynamic and supportive environment. We are seeking a highly skilled and motivated Customer Service/Chat Agent to provide exceptional service to our members. Our state-of-the-art office in Oklahoma offers a comfortable and collaborative workspace, and we offer a competitive compensation package starting at $25/hour.
Job Details:
- Hiring Organization: Costco
- Post Name: Customer Service/Chat Agent
- Qualifications: Bachelor's Degree
- Industry: Private
- Employment Type: Full-time
- Work Hours: 8 hours
- Salary: $25/hour
- Location: Oklahoma, USA
Job Description:
We are looking for a talented and customer-focused individual to join our team as a Customer Service/Chat Agent. As a representative of our company, you will be responsible for answering incoming calls and chats, resolving member issues, and providing exceptional service to our members. Your duties will include:
- Answering a high volume of incoming calls and chats
- Resolving member issues and providing solutions
- Utilizing problem-solving and critical thinking skills to resolve complex issues
- Working collaboratively with other teams to resolve member issues
- Utilizing multiple computer programs simultaneously while on the phone or responding to chats
Requirements:
- High school diploma or equivalent required; Bachelor's degree preferred
- Past customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work a flexible schedule, including weekends and split days off
- Proficient in computer programs and typing (minimum 30 wpm)
Preferred Qualifications:
- Strong background in customer service
- Ability to adapt and work well under pressure
- Ability to take ownership and resolve issues
- Strong time management skills
- Bilingual abilities a plus
Our Commitment to Diversity and Inclusion:
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive workplace and provide accommodations for individuals with disabilities. Our workplace is LGBTQ+ friendly, and we offer diversity and inclusion training or programs.
Apply Now:
Don't miss out on this exciting opportunity to join our team. Apply now and take the first step towards a rewarding career with Costco.
Apply Now
Apply Now