Customer Success Specialist, Online Coding Teacher

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

    Job Description:
  • Provide exceptional and timely customer support via email and chat
  • Collaborate with the team to enhance the learning experience
  • Deliver engaging and interactive virtual coding lessons to students using the Coco Coders curriculum
  • Monitor student progress and provide feedback to support their learning journey
  • Provide support for teacher scheduling
    Requirements:
  • Must reside in North Dakota
  • Available Monday - Thursday from 3:30pm CT - 8:30pm CT
  • Available at least 10 hours a week, but potential for full time
  • Excellent communication and interpersonal skills
  • Ability to provide exceptional customer service and support
  • Passionate about coding education and helping students succeed
  • A self starter with the ability to work effectively both independently and as part of a team
  • Must possess strong organizational skills and excel at multitasking efficiently
  • Prior online teaching or customer support experience (preferred)
  • Familiar with coding languages such as Scratch, Python, and/or JavaScript (preferred)
  • Bachelor's degree in education, computer science, business or a related field (preferred)
    Benefits:
  • $26- $30 an hour
  • Small, dynamic team where each member is empowered to make key decisions
  • Part-time position with the potential for full-time employment
  • Acquire transferable skills such as public speaking, problem solving, teaching theory, how to deliver a lesson, giving feedback
  • Improve your technical coding skills & learn new coding languages
  • Be part of a growing Edtech business that’s shaping the future
  • Our CEO was listed in the top 30 female founders by the Financial Times

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