Job Description
IDEXX Livestock Diagnostics is seeking a Billing Data Associate to join their Veterinary Software Business Services & Subscription team. This role involves performing billing coordination and data analysis to support accurate and timely billing for IDEXX software products while collaborating with leadership on process improvements.
Responsibilities
- Prepare and provide source data to our partner teams for billing uploads and validating the data once the upload is completed in SAP
- Ensure we are issuing accurate invoices in accordance with company policies and billing schedules
- As needed, process draft invoices and all related documents to supplement client billing in SAP
- Prepare final invoices for all billable projects according to contract terms
- Ensure that appropriate approvals are obtained in accordance with company policies
- Identifying, researching, and correcting software invoices as requested
- Reconcile invoice discrepancies and resolve billing issues in collaboration with internal teams
- Employees may be required to work during designated blackout periods
- Collect, clean, and validate data from multiple sources to ensure accuracy and consistency
- Support finance and accounting teams with reporting and data analysis related to billing activities
- Audit against monthly billing to ensure accuracy of billing against contracts for products and accounts
- Data Management from numerous systems
- Provide ad hoc financial analysis and insights to support business decisions
- You will ensure compliance with audit standards and financial guidelines
- You will collaborate with leadership and internal stakeholders on billing process design for software products, and process workflow improvements for existing software products and team(s)
- Assist in process improvement initiatives to streamline workflows
- Assist with month-end and year-end, and annual billing adjustment processes as needed
- Research and reconcile project-related issues, identify the cause of project variances, and clear when possible
- Other billing-related data needs as required
Skills
- Advanced proficiency in Microsoft Excel (pivot tables, advanced formulas, modeling) and familiarity with financial systems such as SAP or subscription management platforms like ChargeBee
- A strong deductive reasoning and analytical skills to resolve issues
- High attention to detail
- Comfortable with adapting to situations and positively navigating change
- Process improvement experience and aptitude
- Ability to work independently and as part of a team
- The ideal candidate will be able to adjust to changes in the functionality of the role as the position evolves
- Strong communication skills, with the ability to present complex data clearly
- Organized with the ability to multi-task. Solid follow through with limited to no supervision
- Technical record-keeping management skills
- Personal computer skills, including Microsoft Office
- Degree in accounting or related business field preferred
- Experience with data visualization tools (Tableau) is a plus
Benefits
- Opportunity for annual cash bonus
- Benefits Day-One
- On the job training and career advancement opportunities (experience NOT required)
- Additional benefits including but not limited to financial support
- Pet insurance
- Mental health resources
- Volunteer paid days off
- Foundation donation matching
- And much more
Company Overview
Company H1B Sponsorship
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