Job Description
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About arenaflex – Pioneering Compassionate Senior Care
At arenaflex, we are redefining what it means to provide exceptional senior living experiences across the United States. Our mission is to create vibrant, supportive communities where residents thrive, families feel reassured, and employees grow both professionally and personally. With an expanding portfolio of senior care facilities, memory care units, and transitional care programs, arenaflex is investing heavily in technology and data‑driven decision‑making to ensure the highest standards of quality, safety, and compliance.
The Transitional Care division supports residents moving between acute care settings, rehabilitation facilities, and long‑term residence. Accurate, timely, and secure data entry is the backbone of this operation, enabling clinicians, billing teams, and regulatory auditors to act with confidence. As a Data Entry Coordinator, you will play a pivotal role in translating complex clinical and financial information into clean, reliable records that drive our mission forward.
Position Overview – Why This Role Matters
We are seeking a meticulous, energetic, and tech‑savvy Data Entry Coordinator to join the arenaflex Transitional Care team based in Indianapolis, IN. This full‑time, remote‑enabled position offers the flexibility to work from home while staying closely aligned with our on‑site teams. You will be responsible for entering, verifying, and maintaining a wide range of data—including payer information, patient admission and discharge details, treatment codes, and billing authorizations—ensuring each entry meets our rigorous accuracy standards.
Key Responsibilities
- Data Capture & Verification: Accurately input patient and payer data from multiple source documents (e.g., admission forms, electronic health records, insurance authorizations) into arenaflex’s proprietary data management system.
- Quality Assurance: Conduct double‑checks and cross‑reference entries against source material, flagging discrepancies for immediate resolution.
- Compliance Adherence: Follow HIPAA, HITECH, and other federal/state privacy regulations while handling protected health information (PHI).
- Reporting Support: Generate routine and ad‑hoc data extracts for senior leadership, finance, and compliance teams, ensuring reports are error‑free and delivered on schedule.
- Collaboration with Clinical Staff: Liaise with nurses, care coordinators, and physicians to clarify data points, resolve ambiguities, and obtain missing information.
- System Optimization: Provide feedback on data entry workflows, suggest enhancements to the electronic platform, and assist in user‑training sessions for new staff.
- Documentation Management: Maintain organized digital files for audit trails, ensuring each record is traceable and retrievable within mandated timeframes.
- Continuous Learning: Stay current on payer policy updates, coding changes (ICD‑10, CPT), and best practices in health information management.
Essential Qualifications
- Education: High school diploma or GED required; associate’s degree in health information management, business administration, or related field preferred.
- Experience: Minimum of 2 years of hands‑on data entry in a healthcare, insurance, or senior‑care setting, with demonstrated ability to maintain high accuracy under tight deadlines.
- Technical Proficiency: Expert user of Microsoft Office Suite (especially Excel), familiarity with electronic health record (EHR) systems, and comfort navigating web‑based data platforms.
- Attention to Detail: Proven track record of achieving 99.5%+ data accuracy; ability to detect subtle inconsistencies.
- Regulatory Knowledge: Understanding of HIPAA privacy rules, Medicare/Medicaid guidelines, and payer verification processes.
- Communication Skills: Strong written and verbal communication; ability to ask clear, concise questions and document findings accurately.
- Organizational Skills: Ability to prioritize multiple tasks, meet daily quotas, and manage competing deadlines without sacrificing quality.
Preferred Qualifications & Additional Assets
- Certification as a Certified Coding Specialist (CCS) or Certified Professional Coder (CPC).
- Experience with arenaflex’s specific data platforms (or comparable proprietary healthcare data systems).
- Background in transitional care, skilled nursing, or rehabilitation environments.
- Demonstrated ability to train or mentor junior staff in data entry best practices.
- Fluency in a second language, enhancing communication with diverse patient populations.
Core Skills & Competencies for Success
- Analytical Thinking: Ability to interpret complex data sets, spot trends, and make logical decisions about data integrity.
- Problem‑Solving: Proactive approach to identifying root causes of data errors and implementing corrective actions.
- Time Management: Efficiently handle high‑volume entry tasks while maintaining meticulous standards.
- Ethical Judgment: Commitment to confidentiality and responsible handling of sensitive health information.
- Adaptability: Comfortable working in a fast‑changing environment with evolving payer policies and technology upgrades.
- Team Orientation: Collaborative mindset that values input from clinical, financial, and operational teammates.
Career Growth & Learning Opportunities at arenaflex
arenaflex is dedicated to fostering internal talent. As a Data Entry Coordinator, you will have access to a comprehensive learning ecosystem:
- Professional Development: Tuition reimbursement for relevant certifications (e.g., CCS, CPC, HIM) and internal workshops on health informatics.
- Mentorship Programs: Pairing with senior data analysts and compliance officers to accelerate your skill set.
- Career Pathways: Clear trajectories toward roles such as Data Analyst, Health Information Manager, Payer Relations Specialist, or Operations Coordinator.
- Cross‑Functional Exposure: Opportunities to shadow clinicians, billing specialists, and IT team members, broadening your understanding of the full care continuum.
Work Environment & Culture
At arenaflex, we champion a culture built on respect, integrity, and continuous improvement. Our remote‑first policy for this role acknowledges the importance of work‑life balance, while still fostering connectivity through:
- Weekly virtual huddles with the Transitional Care team.
- Monthly “Coffee‑Chat” sessions with senior leadership to discuss strategic initiatives and employee feedback.
- Recognition programs celebrating accuracy milestones, innovative ideas, and teamwork.
- A collaborative digital workspace powered by Microsoft Teams, SharePoint, and a secure intranet for seamless information sharing.
Our Indianapolis hub remains a vibrant community center, offering optional in‑person events, community service projects, and health‑wellness seminars for employees who wish to engage locally.
Compensation, Perks & Benefits
Competitive Salary: Market‑aligned base pay commensurate with experience, with annual performance bonuses tied to data quality metrics.
Comprehensive Benefits Package:
- Medical, dental, and vision coverage with multiple plan options.
- 401(k) retirement plan with company match up to 5% of salary.
- Paid Time Off (PTO) accrual, plus paid holidays and sick leave.
- Flexible work schedule and remote‑work stipend for home office setup.
- Employee Assistance Program (EAP) for counseling, financial guidance, and wellness resources.
- Life and accidental disability insurance.
- Continuing education reimbursement and paid certification exam fees.
How to Apply
If you are passionate about maintaining data excellence, enjoy collaborating across multidisciplinary teams, and want to make a direct impact on the quality of senior care, we invite you to join arenaflex. Click the “Apply Now” button below to submit your resume, a cover letter highlighting your relevant experience, and any certifications you hold.
Take the next step in your career—become a vital part of arenaflex’s mission to create safer, more compassionate transitions for our senior residents.
Join arenaflex Today!
We review applications on a rolling basis and look forward to learning how your expertise can elevate our data integrity standards. Let’s work together to ensure every piece of information tells a story of care, accuracy, and trust.
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