Job Description
Daikin Applied Americas is the world's largest HVAC company, recognized by Forbes as one of America's Best-In-State Employers 2025. They are seeking a Development & Culture Learning Specialist to support the deployment of learning programs and ensure effective communication and logistics for training operations.
Responsibilities
- Ensures facilitators, program managers, participants, and other key stakeholders have the information they need in an accurate, timely, and professional manner
- Supports end-to-end program logistics and training operations: logistics, materials, coordinate food and beverage, purchasing, financial tracking and maintains a consolidated calendar of training courses or events and coordinates the use of facilities or equipment
- Communicates with program managers and facilitators regarding enrollments, participant questions, and logistics to ensure a smooth training delivery
- Communicates with enrolled participants using templated communications according to program schedule, partnering with program managers to maintain schedule and content
- Submits course publication requests and the administrative and deployment functions for online content, programs & sessions, and for the corporate onboarding program
- Participates in the development and maintenance of procedures, templates, and/or communication channels for learning programs and sessions as assigned
- Tracks completion of sessions and programs in the LMS based on participant attendance, creates surveys as requested by team members and report monthly metrics including updating appropriate scorecards
- As desired, facilitate meetings and or training sessions as further development
- Other duties as assigned
Skills
- Bachelor's Degree or equivalent experience
- 1+ Year of Learning Operations or classroom experience or comparable (scheduling, tracking, updating)
- Knowledge of any Learning Management System (LMS)
- Proficiency in MS Office; Word, PPT, Excel
- Self-starter with ability to prioritize and multi-task
- Strong verbal and written communication skills
- SharePoint
- Learning Pathway management with Intrepid
- PowerBI
- Facilitation skills; potential for 5-10% facilitation if desired (in-person or virtual)
Benefits
- Medical/Dental/Vision coverage
- PTO
- 401K match
- Support for community involvement
- Tuition Reimbursement after 6 months of continuous service
Company Overview
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