Job Description
About the position
The Development Expansion Professional is responsible for driving revenue growth and product penetration in large-scale multi-dwelling properties by collaborating with internal teams and building partnerships with developers and builders. This role ensures that services are available to new residents before their move-in date and oversees the company's presence at new build projects. The position requires strong customer service skills, project management capabilities, and the ability to foster relationships with various stakeholders.
Responsibilities
Β Provide exemplary customer service to build and maintain strong relationships with customers.
,
Β Lead the preparation of project status reports and maintain accurate sales/service records.
,
Β Coordinate with other work streams and projects that may impact project completion.
,
Β Manage special product buildouts like WiFi Ready and Connected Communities.
,
Β Activate company services for residential and business properties in mixed-use developments.
,
Β Conduct outreach to understand clients' project profiles and timelines.
,
Β Monitor industry developments and evaluate competitive services and products.
,
Β Make presentations to managers and developers and attend meetings to maintain company visibility.
,
Β Capture new build/win-back leads and manage project status through formal briefings and reports.
,
Β Educate clients on wiring specifications and build processes for successful project delivery.
,
Β Work with local construction contacts to pull statements of work and project bids.
,
Β Track projects from pre-construction to activation.
,
Β Foster strong developer relationships to favor the company at new build locations.
,
Β Drive timely communications with clients and company partners.
,
Β Prepare regular reports on build-out progress.
,
Β Manage VIP client build-outs and communications.
,
Β Create and deliver face-to-face sales presentations on company products and services.
,
Β Stay informed about the competitive landscape and emerging technologies.
,
Β Retain customer base by ensuring a superior customer experience.
,
Β Attend out-of-office meetings with customers and demonstrate excellent communication skills.
,
Β Exercise independent judgment and discretion in significant matters.
Requirements
Β Bachelor's Degree in a relevant field.
,
Β 5-7 years of relevant work experience.
,
Β Strong customer experience skills.
,
Β Ability to troubleshoot and prioritize tasks effectively.
,
Β Experience in construction projects and taking initiative.
,
Β Excellent teamwork and customer follow-up skills.
Nice-to-haves
Β Experience in sales or marketing within the telecommunications industry.
,
Β Familiarity with project management tools and software.
Benefits
Β Commission eligibility for sales positions.
,
Β Bonus eligibility for non-sales positions.
,
Β Comprehensive health benefits.
,
Β Retirement savings plan options.
,
Β Paid time off and flexible scheduling.
Apply Now