Job Description
Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as a Director Field Applications Engineering. This position will be located remotely, with preference for the Austin, TX, Phoenix, AZ, Southern CA, Oregon, or Idaho.
Summary:
The Director, Field Applications Engineering leads a technical team that drives customer success through deep process engagement, solution development, and post-sales support. This role ensures alignment between field strategies and business objectives, promoting the adoption of advanced chemical solutions in semiconductor manufacturing. The Director also plays a key role in expanding the company’s technical presence in the market, strengthening customer relationships and competitive positioning. By inspiring cross-functional collaboration and continuous improvement, they help deliver on corporate goals and technical excellence.
- Responsibilities:
- Lead a multi-regional or global team of FAEs, setting clear expectations, managing resource allocation, and developing organizational capabilities to scale with business growth.
- Establish and execute a global field applications strategy that aligns with long-term product and business plans, ensuring consistent customer engagement across regions.
- Serve as a senior technical partner to Sales, Product, and R&D leadership, advising on customer trends, technology inflection points, and field priorities to influence roadmaps and resource planning.
- Drive strategic technical engagement with high-value customers, cultivating executive relationships and positioning the company as a partner in technology enablement and roadmap execution.
- Oversee and approve critical product evaluations and qualifications, ensuring robust planning, risk mitigation, and cross-functional alignment for successful outcomes.
- Champion voice-of-customer initiatives, synthesizing regional feedback into global technical themes that shape product evolution and go-to-market strategies.
- Develop scalable tools, standards, and training programs to improve field efficiency and ensure consistent, high-quality technical support globally.
- Lead organizational change and continuous improvement initiatives, focusing on knowledge management, collaboration platforms, and field data analytics.
- Take ownership of high-impact or escalated customer issues, leading executive-level coordination of root-cause investigations and resolution planning.
- Sponsor and guide cross-functional task forces to address recurring technical challenges or field quality concerns, ensuring preventive actions are implemented.
- Review and act on global field performance metrics, using data to proactively identify risk areas and initiate corrective or preventative actions.
- Represent the technical support function in executive customer reviews, articulating resolution plans, improvement efforts, and ongoing collaboration initiatives.
- Foster a culture of accountability and responsiveness within the FAE organization, ensuring timely closure of issues and sustained customer confidence.
- Education & Credentials:
- Bachelor’s degree in Engineering or related field and
- 12+ years of progressive experience in engineering, with 8+ years progressive leadership experience or
- An equivalent combination of education and experience.
- Master’s or doctoral degree is preferred.
- BenefitsAt Brewer Science, we are a Top Workplace, Certified Employee-Owned, Certified B Corp™, and GreenCircle Certified Zero Waste to Landfill. By joining Brewer Science, you will be eligible to receive benefits including:
- Medical, dental, vision, life, long- and short-term disability, identity theft protection, and pet insurance
- Paid leave, including community service leave, wellness breaks, and other special leave
- Employee stock ownership, 401k, and bonus plans
- Educational assistance & employee assistance program
- CompensationBase pay will depend on your skills, qualifications, experience, and geographic location.
- Missouri salary range for this role is between $126,700 and $177,300 annually.
- Texas salary range for this role is between $152,000 and $182,400 annually.
- Arizona salary range for this role is between $141,900 and $170,200 annually.
Application Process: To apply for this position please complete the online application. This position is open until filled. Screening will begin immediately.
Equal Employment Opportunity - M/F/Disability/Veterans
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