Job Description
Job Type: Full Time
Hours: Days After hours as needed
Salary: $136,000-$190,000 K Yearly DOE CAN + Commissions and bonuses
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
Summary of Position:
The Director of Strategic Sales is a senior leader responsible for driving growth in complex, high-value revenue segments across multiple verticals. This role provides hands-on leadership to a team of seasoned sales executives, ensures forecast accuracy, develops vertical-specific strategies, and collaborates cross-functionally to convert large opportunities into long-term partnerships.
Responsibilities:
Leadership & Strategy
• Lead and mentor a team of Strategic Sales Executives across multiple verticals
• Translate division goals into actionable sales plans with clear targets and timelines
• Champion a performance culture through coaching, structured accountability, and pipeline discipline
• Oversee recruitment, coaching, and development of the Strategic Sales team to maintain high standards and succession readiness
Revenue & Pipeline Ownership
• Own the delivery of monthly revenue and pipeline growth targets for Strategic Sales
• Maintain high forecasting accuracy through CRM enforcement and data reviews
• Oversee opportunity prioritization and resource alignment across verticals
Sales Process Excellence
• Implement and enforce structured consultative sales processes and use of tools
• Guide RFP collaboration, pricing strategy, and proposal positioning with internal teams
• Drive opportunity qualification, stage progression, and close plan discipline
Cross-Functional Collaboration
• Partner with Demand Generation, RFP, and Revenue Enablement teams to ensure sales-readiness and lead quality
• Engage Operations and Finance early for resource planning on strategic pursuits
• Influence product packaging and value proposition alignment through customer insights
• Collaborate with customer success and operations to ensure seamless onboarding and measurable client outcomes
Market Presence & Partnerships
• Represent AnswerNet at key industry events, trade shows, and networking functions to expand market reach and reinforce positioning
• Build and deepen strategic partnerships, driving co-marketing, joint solutions, and referral business
Reporting & Performance
- Deliver monthly reporting on pipeline health, win/loss performance, and vertical trends
• Monitor team KPIs (win rate, sales cycle, average deal value) and address performance gaps
• Lead quarterly business reviews with the executive team and sales leadership
Required Education / Certifications/ Experience:
• 8+ years of sales leadership experience, with a minimum of 5 years in the Contact Center and BPO industry
• Proven success managing quota-carrying sales teams and driving double-digit growth
• Demonstrated experience closing complex, high-value deals with enterprise or institutional clients
• Strong analytical skills and fluency with CRM tools (SugarCRM experience preferred)
• Executive presence, strategic mindset, and ability to build trust and influence cross-functionally
• Comfortable in a high-accountability, fast-moving environment
• Proven ability to coach, develop, and retain high-performing sales talent
Performance KPIs (Monthly/Quarterly Focus):
• Revenue Closed per Function
- Pipeline Value & Coverage Ratios by Vertical
• Forecast Accuracy
• Team Win Rates and Sales Cycle Time
• Team CRM Compliance and Pipeline Hygiene
• Qualitative: Coaching Delivery, Cross-Department Alignment, Strategic Pursuit Planning
Originally posted on Himalayas
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