Job Description
- Job Description:
- Manage resourcing of 150-200+ project team members across different accounts and engagement types
- Model and execute resourcing of various engagement models, including retainer, fixed fee, hourly, etc.
- Execute and oversee different types of resourcing models, including dedicated teams, fully dispersed/shared teams, freelancers, contractors, etc.
- Accountable for supporting large scale of resourcing needs, including accounts of $10MM and above
- Deep expertise leading resourcing for AOR and D-AOR accounts
- Accountable for ensuring data reporting needs are met, and expertly applies findings to business impacts and recommendations.
- Proactively addresses workflow challenges - accountable for regular analysis of processes, tools, and historical framework.
- Collaborate closely with cross-functional teams, senior management, and leadership to identify and execute Production Planning’s role in delivering on business needs and optimizing productivity of the agency
- Supports Senior Director on key agency business initiatives.
- Expert written and verbal communication skills, including strong, effective and engaging presentations skills to larger audiences, leadership, and key partners.
- Manage Production Planning team, owning operations, strategy, success metrics, and people management to maximize efficiency and improve processes
- Serve as resourcing strategy subject matter expert. Collaborate with cross-functional leadership to plan and execute agency wide revenue and business initiatives
- Identify and monitor resourcing trends, make strategic recommendations to senior leadership and functional leads as needed to optimize resourcing and revenue continuity and growth
- Provide mentorship and guidance to production planning team, fostering an environment of continuous professional development
- Translate agency growth strategy and revenue goals into actionable staffing and capacity plans
- Use data-driven insights to improve utilization, margin performance, and delivery predictability
- Stay current on industry best practices in resourcing, workforce planning, and agency delivery models
- Evaluate and evolve Production Planning capabilities to meet changing business and client needs
- Build and maintain strong relationships with cross-functional teams and leadership, creating open lines of communication
- Communicate on behalf of the Production Planning team and agency from a strategic perspective
- Requirements:
- 7+ years in production planning, resourcing, or workforce management
- 5+ years in an agency environment required; pharma or life sciences strongly preferred
- 5+ years leading teams and optimizing planning processes
- Demonstrated strategic, analytical, and operational capabilities
- Strong command of multiple resourcing and engagement models
- Ability to support large-scale resourcing demands, including $10MM+ accounts/portfolios
- Expertise overseeing resourcing for AOR and D-AOR accounts
- Track record of guiding resourcing functions through growth, change, and organizational evolution
- Proficiency with PSA platforms, resourcing tools, and data-driven planning methodologies (Workamajig preferred)
- Benefits:
- Medical, Dental & Vision Insurance. We cover a generous portion of employee contributions
- 401K plan. We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan
- Parental Leave. Generous paid time off for parents to bond with their newest addition
- Professional Development. Each employee has an annual budget to allocate to professional development opportunities. Employees are encouraged to take a workshop, attend a webinar, join associations, and do anything else that will help them grow in their careers.
- And more! We offer flexible time off, life insurance, LTD, a robust employee assistance program, and more!
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