Job Description
Epiq is a company where people truly believe in what they are doing, and they are seeking a Document Production Specialist for their Global Operations Center in Nashville. This role involves providing document processing services and ensuring exceptional client service while working with various Microsoft Office Suite products.
Responsibilities
- Use word processing software and other technical applications to input, edit, format and spell-check documents as well as perform scanning, clean-up and formatting of images and proofreading
- Respond to inquiries regarding status of projects
- Answer routine questions regarding basic applications and department procedures
- Continually develop proficiency with document production software and technical applications
- Other administrative duties may include answering calls, assisting with time entry, assisting with pre-bill edits, burning CDs, creating file labels, setting up binders and other clerical tasks as needed
Skills
- Strong computer skills, including proficiency with Microsoft Office software (Word, Excel, PowerPoint)
- Certification as a Microsoft Certified Application Specialist (MCAS) or be willing to obtain such certification
- Accurate and proficient typing skills (minimum of 75 words per minute preferred)
- Excellent proofreading skills – Attention to detail!
- Technical aptitude and willingness to learn new applications
- Ability to follow directions and use good judgment to perform tasks under limited supervision
- Ability to analyze tasks to organize, prioritize and handle multiple projects and be able to function in a high production environment
- Strong customer service and communication skills, and the flexibility to handle any tasks that are needed
Company Overview
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