Job Description
About the position
The Document Specialist / Closing Specialist role at Spectrum Association Management is a full-time position focused on data entry and administrative tasks within a dynamic and supportive work environment. The position emphasizes accuracy in database management and customer service, requiring attention to detail and the ability to handle a high volume of data entry. This role is partially remote, allowing for flexibility in work arrangements after the training phase.
Responsibilities
Β Research accounts utilizing several programs to ensure database accuracy
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Β Process documents in preparation for homeowners selling their home
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Β Register new homeowners in the system
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Β Compile records for processing
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Β Data-entry both within industry-specific software and Excel
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Β Process invoices and payments
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Β Scanning and assigning documents
Requirements
Β High school diploma or equivalent
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Β High degree of attention to detail
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Β Ability to handle large volume of data entry with accuracy
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Β Accurate alpha numeric data entry skills and analytical skills
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Β Proficient computer skills including Excel and Word
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Β Ability to provide exceptional customer service to homeowners and vendors over the phone
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Β Clear and concise written communication
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Β Ability to troubleshoot and solve problems independently
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Β Ability to work at a fast pace while maintaining accuracy
Nice-to-haves
Β Previous experience with real estate titles, mortgage, or real estate closings processes
Benefits
Β 401(k)
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Β AD&D insurance
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Β Dental insurance
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Β Disability insurance
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Β Health insurance
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Β Health savings account
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Β Life insurance
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Β Paid time off
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Β Referral program
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Β Vision insurance
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