Job Description
About the Role
We are seeking a detail-oriented and proactive Settlement Operations Document Specialist to join our dynamic team. In this role, you will play a critical part in maintaining the integrity of our notary credentialing process by verifying documentation accuracy and supporting scheduling operations. This is excellent opportunity for someone who thrives in a fast-paced environment, enjoys routine work with high attention to detail, and is motivated to contribute to the improvement of operational processes.
Key Responsibilities
• Document Verification: Audit incoming notary credential documents to ensure accuracy and compliance with company standards.
• Quality Assurance: Identify and report discrepancies or missing information in submitted documentation.
• Process Improvement: Collaborate with leadership to enhance documentation and verification workflows.
• Operational Support: Assist with notary scheduling tasks and provide backup support to internal teams as needed.
• Cross-functional Communication: Liaise with both internal teams (Scheduling, Support) and external notaries to resolve issues and ensure credential completeness.
Qualifications
• High school diploma or equivalent required.
• Minimum of 1–2 years of professional experience in an administrative, operational, or support role.
Preferred Skills & Attributes
• Strong written and verbal communication skills.
• Exceptional attention to detail and a commitment to accuracy.
• Comfortable working independently on repetitive tasks with a high degree of focus.
• Tech-savvy and able to learn new systems and tools quickly.
• Able to self-manage and prioritize effectively in a dynamic and fast-paced environment.
• Adaptable and open to process changes and feedback.
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