Job Description
DOGU Inc. is a leading technology company specializing in AI Autonomous Driving and Robotics Service Solutions. The role is critical for establishing and maintaining the service infrastructure for robotics and autonomous driving systems across the U.S. market, involving hands-on installation, troubleshooting, and customer support. Responsibilities Perform hands-on installation, configuration, calibration, and maintenance of complex robotics and AD systems Diagnose and resolve hardware, software, and networking issues through expert troubleshooting Provide professional technical support and training to customers and internal engineering teams Offer on-site field support at critical customer locations, including SK hynix America, across the Bay Area, Los Angeles, and Seattle Create and maintain detailed service reports, troubleshooting logs, and technical documentation Skills Bachelor's or Master's degree in Engineering, Computer Science, Robotics, or a closely related technical field Basic to intermediate experience working in Linux/ROS (Robot Operating System) environments Strong practical experience with mechanical and electrical systems; comfortable with diagnostic tools Proven ability to solve complex technical problems and a high attention to detail Fluency in both English and Korean (essential for communication with the headquarters and U.S. team) Prior experience with Autonomous Driving Systems (ADS) or Autonomous Mobile Robots (AMR) Experience in a field service, technical support, or customer-facing role Familiarity with network setup and configuration for industrial and sensor systems Proficiency in Python or C++ for scripting and system diagnostics Benefits 15 days of Paid Time Off (PTO). (To be confirmed and specified: e.g., Health, Dental, Vision Insurance, and 401(k)) Company Overview ν΄μΈμΈμ¬μ μΉμΌν°λ γ첨λ¨μ°μ μΈμ¬νμ νΉλ³λ²γμ λ°λΌ KOTRAμ μ€μΉλ λ²μ κΈ°κ΄μΌλ‘, νκ΅ κΈ°μ μ μ°μ ν΄μΈμΈμ¬ μ μΉλ₯Ό μ§μν©λλ€. It was founded in undefined, and is headquartered in μμ΄κ΅¬, μμΈνΉλ³μ, KR, with a workforce of 1001-5000 employees. Its website is