Ecommerce Operations Manager – Full-time

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

You are responsible for the ongoing operation of our Shopify store: store maintenance, product listings, collections, shipping zones, shipping rates, customs and country setups, checkout, payment methods, legal basics (e.g., data protection) and the technical integrity of the system.
You analyze our shop and relevant competitors, identify conversion barriers and implement improvements.
You plan A/B tests, coordinate implementation with developers/partners and evaluate results thoroughly.
You plan and manage product launches, sales events and promotions — from preparation and execution to analysis and continuous optimization.
You critically review content and imagery, coordinate updates and ensure that product pages, collections and shop elements are high-quality, on-brand and conversion-focused.
You work with tools such as Google Tag Manager as well as analytics and testing tools, ensuring all relevant data is captured cleanly and is meaningfully usable.
You ensure our shop continuously improves technically, visually and in content — and measurably contributes to growth.

Honest, reliable and team-oriented — with a high degree of self-motivation
Practical experience with Shopify or comparable e‑commerce platforms (or the ability to get up to speed quickly)
You understand shop structures: product pages, collections, checkout, payment methods, shipping/logistics setups
Structured & independent working style: you prioritize effectively and keep an overview when handling multiple tasks in parallel
You think data-driven and can interpret KPIs, spot anomalies and derive actions
Communication & execution: you brief clearly, follow up and reliably bring tasks to completion
[Optional] Basic HTML/CSS knowledge or the willingness to dive into it