Job Description
About the position The e Discovery Analyst, Enterprise Accounts role is responsible for high level management, delegation, and execution of day-to-day e-discovery project tasks. The role involves concurrently managing multiple projects of varying complexity. The incumbent will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters. eDiscovery Analysts must also mentor, train and delegate to an assigned team of Administrators. This is a hybrid position with the requirement to be 3 days in the office in the Bay Area. Responsibilities • Managing process and tracking of employee interviews and document collection on various projects • Assisting with internal reporting on ongoing projects and workstreams • Providing end-to-end oversight of discovery matters and serving as primary client point of contact • Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables • Developing and managing relationships with internal teams • Defining, communicating, implementing and monitoring quality standards on all project deliverables • Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables • Successfully overseeing multiple, concurrent projects • Generating and distributing reporting metrics for processed requests and KPI’s on a regular basis • Developing strong client relationships through collaborative, consultative service • Responsible for document collections, custodian interviews • Execute searches of data, utilize analytics to identify relevant data • Review ESI stipulations Requirements • BA/BS degree or minimum 5 years in the litigation support / legal industry • Minimum 8 years’ experience; 5 years’ experience as a Project Manager • Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints • Demonstrated ability to manage client expectations and maintain client satisfaction • A proactive approach to problem-solving and the ability to anticipate client needs • The ability to confront unexpected problems quickly and effectively • Strong teamwork, communication (written and oral), client management, and interpersonal skills • Demonstrated ability to manage project teams, including teams of supporting project managers Apply tot his job